Privacy Policy

Stemory (stemory.online) provides online 1-to-1 tutoring. This page explains what personal information we collect, why, and what your rights are. If you have any questions, email info@stemory.online.

What we collect

• Booking requests: the student's or parent's name, email address, subject, level, topic, preferred date and time, and any notes you choose to add.
• Email list: your email address, if you sign up for our free revision pack and tick the consent box.
• Messages: anything you send us by email, WhatsApp or Instagram.
• Lessons: notes on what was covered and what to practise next, so we can plan the next session and update parents.

Why we use it

• To arrange and deliver tutoring sessions you asked for (to take steps at your request before a contract and to provide the service).
• To send revision emails, only if you gave consent. You can unsubscribe at any time.
• To answer your questions and keep basic records for tax and accounting purposes (legal obligation).

We never sell your information and we do not use it for advertising.

Who we share it with

• Web3Forms, which delivers the website forms to our email inbox.
• Our email, video-call and messaging providers, only as needed to run lessons and reply to you.
• Our website host, which keeps basic technical logs to keep the site running and secure.

Some of these providers may store data outside the UK. Where they do, they use legal safeguards approved under UK data protection law.

Children

Many of our students are under 18. For students under 16 we ask that a parent or carer makes the booking and is the main contact. Parents are welcome to join any lesson. Tutors do not contact students privately on social media.

How long we keep it

• Booking requests that do not lead to lessons: up to 12 months.
• Records for students we teach: while lessons continue, then up to 6 years for tax records.
• Email list: until you unsubscribe.

Your rights

You can ask to see, correct or delete your information, object to how we use it, or withdraw consent at any time by emailing info@stemory.online. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

Our website does not use advertising or tracking cookies.